Buyer FAQs

A buyer’s advocate, or buyer’s agent, is a person hired to legally represent and assist a buyer during the purchase of a property.

WE MAKE IT EASY for you. Chamberlain Property Advocates are dedicated to making your life easy when it comes to buying property.  We take the time to understand exactly what you are looking for and also provide guidance and direction in relation to your requirements.

Whether it’s your first property, upsizing/downsizing or an investment, we will take the time and stress out of the buying experience for you.  We love what we do and we know all the little tricks and games that can be played.  We are experienced Negotiators and we can achieve a better price on your behalf because we are experts in the industry and we do this every day.  We have established trusted relationships within the industry and connect you with them as necessary. 

From start to finish we will assist you with every aspect of the buying process

• Providing a shortlist of properties
• Arranging private inspections
• Communicating and dealing with your nominated Solicitor, Finance Provider, Building & Pest Inspector
• Preparing & strategising on what offer to make & then preparing & presenting the offer on your behalf to the Real Estate Agent
• Bidding on the property at Auction
• Attending Final Inspections with you

No not at all!  With over 20 years of experience in purchasing and selling property and building a Real Estate Portfolio, the key to our success is that we have NEVER been Real Estate Agents.  Our experience in Negotiating, Relationship Building and getting the deals done comes from working in large Corporate Companies & building our own business over the last 20 years.  We understand what it is like to be buying a home and how daunting the whole process can be.  That’s why everything we do is about MAKING IT EASY for you, our client.

We have a simple 2 page Exclusive Purchase Authority which helps outline the arrangement and services provided between Chamberlain Property Advocates and yourself.  No messy and complicated legal jargon, just straight to the point facts that you need to know.

The authority is for 12 months exclusive search time, however this is not an indication of how long it will take!  Sometimes the right property will be found and acquired within the week, but other times 6 months may not be enough.  You also have the opportunity to put your service on hold.

  What if I no longer want to use your services and I want to cancel the exclusive authority?

We understand that sometimes life does not go to plan and you may not want to continue with our services.  All you need to do is give us 48 hours written notice that you wish to exit the agreement.  You will forgo your Initial Engagement Fee for the work already undertaken on your behalf and no further fees will apply.

Please note that should you ultimately purchase a property that we have made enquiries on with an agent on your behalf, our full fee will fall due and will be required to be paid by you.

You can find further information regarding a breakdown of costs here.

We offer several services. Our main services are:

• FREE 20 Minute Initial Connection Call: This is where we discuss our services with you which will enable you to find out more about what we do and how we do it and how we can assist you.
• Full Search and Acquisition service: This is where Chamberlain Property Advocates does all of the legwork on behalf of the buyer. From sourcing, analysing, negotiating and bidding, it’s all covered by the Buyers Advocate.
• Vendor Advocacy:  We assist in the following areas:
• Providing an independent opinion of the value of the property
• Choosing the most appropriate selling agent
• Negotiating a fair and reasonable selling commission
• Implementing the most cost-effective marketing campaign
• Adopting the most appropriate tactics on the day of sale
• Organising conveyancing by a reputable and cost-effective firm
• Presentation tips, including rental furniture and any maintenance that may be required

For more information, please email enquire@chamberlainadvocates.com.au with the heading “Send me more info!”

No, the first meeting is a free no obligation 20 minute phone connection call to discuss our services with you which will enable you to find out more about what we do and how we do it.  We are also happy to conduct this free consultation via email and Zoom.

The time it takes to find property for a client varies from case to case.  For example, investors can be quicker than someone looking for their dream home.  For some it may take a week while for others a few months, but generally we would be looking at some time between 1 to 3 months.

What happens if I find a property myself and I want Chamberlain Property Advocates to assist me in purchasing the property?

We offer a service where we can appraise and negotiate the purchase of a particular home.  In this service we will prepare an offer on the property for you &/or bid at Auction on your behalf.

What locations does Chamberlain Property Advocates buy property in?

At Chamberlain Property Advocates we go where our Clients need us.  We specialise in the Melbourne market and our Advocates have specialised knowledge in Bayside, Inner Melbourne, North, South & West and out through the Eastern corridor.

Do you purchase properties in other states?

Yes, we also purchase in Tasmania. Please find our Buy a Home in Tasmania page here.

Can you buy on my behalf even if we are not there?

Yes, we do that for overseas and interstate clients regularly.  

Do you work with Expats, Interstate, Overseas or Foreign buyers?

Yes.  We have a great deal of experience working for buyers from afar – in fact it is quite normal for us to never meet our interstate or overseas clients in person, rather face to face via Zoom or WhatsApp.  We understand issues like time zones, currency conversions, FIRB laws and Powers of Attorney, and we have the resources on hand to overcome the unique problems that working from afar can present.

Does Chamberlain Property Advocates offer finance solutions?

No, however we can recommend experienced mortgage brokers and financial planners to meet with you for a free no obligation consultation.

Do you handle multiple clients and what happens if we both want to buy the same house?

We do handle multiple clients, and ‘double ups’ are a rare occurrence, however we have dealt with these kinds of situations previously.  The answer here is to keep open lines of communication and inform all clients of any potential clashes.